Carol has been instrumental in our transformation journey. Her structured approach has guided the business leadership to stay focus on the main business objectives. She utilized Design Thinking to drive the team to identify the right solutions from a Customer Journey Mapping perspective, which also shaped the cultural and mindset change of the organisation.  I like Carol's EQ approach throughout the entire transformation journey, as it is holistic and effective in this cultural change which focused on transforming the team to achieve multiple goals in parallel.  Her guidance and consultation have resulted in building a much stronger and resilient leadership team, to continue the transformation journey.

Innothink has a unique approach - while the foundation is the same, they tailored the program to suit our learning needs. We managed to come up with a disruptive solution in just 2 days to a complex problem we've spent months on!

We are extremely pleased with the project outcomes delivered by our Management Trainees. They were able to demonstrate use of design thinking and techniques in producing the recommendations presented to senior leadership. They learned the importance of developing empathy for others while designing solutions to multiple challenges surrounding our business issues. We are now in the process of implementing recommendations produced by the trainees. We would certainly recommend Innothink Advisory for their capabilities and commitment in making our program successful.  A special mention for Carol whom we found to be a trustworthy, knowledgeable and  passionate professional.